At Cloudland Impex LLP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Contact Information: Name, email address, phone number, company name, and any message submitted via contact forms or email.
• Technical Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).
• Business Inquiry Data: Product preferences, order-related details, and communication history.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide customer support
• Process and fulfill your business requests
• Improve our website’s content and user experience
• Comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Understand website traffic and user behavior
• Save preferences for future visits
• Enhance the speed and performance of the website

You may choose to disable cookies through your browser settings. However, some site functionality may be affected.

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share your information with:

• Service Providers: For analytics, hosting, or technical support
• Logistics & Customs Agents: When required for order processing or shipment
• Legal Authorities: If required by law, regulation, or legal process

All third parties are required to maintain the confidentiality of your data.

5. International Data Transfers

As we serve global clients, your data may be processed in countries outside your own. We take appropriate safeguards to ensure your information remains protected.

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your personal information against unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide requested services
• Fulfill our legal obligations
• Resolve disputes and enforce agreements

8. Your Rights

Depending on your region, you may have rights to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise your rights, contact us at info.cloudlandimpex@gmail.com

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest version. Continued use of the site after changes means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cloudland Impex LLP
B-343, Money Plant High Street, SG Highway, Jagatpur Road, Ahmedabad, GJ India-382470
Email: info.cloudlandimpex@gmail.com
Phone: +91-9998850639 / +91-9998850693